We are attentive to keeping our inventory full, accurate, and up to date. In the rare event that an item that you have ordered has been found to be out of stock, a customer service representative will notify you by e-mail with a status update within 24 hours.
Any changes to your order due to merchandise availability will be reflected in your order total as well as in your shipping confirmation.
Payment
NicoleMarie accepts Visa, MasterCard, American Express, and Discover.
No. Discounts do not apply to items that have been reduced in price. Discounts can only be used to purchase regular-priced merchandise that you purchase online, by phone, or by e-mail. Discounts must be applied during checkout and cannot be applied to previous purchases.
STORE CREDITS
A Store Credit issued for a return at NicoleMarie Boutique may not be used towards online purchases.
FREE UPS GROUND SHIPPING!
On orders of $100 or more.
For all orders in the Continental U.S. (e.g.,
Alaska and
Hawaii are excluded), choose "UPS GROUND" from the drop-down menu upon checkout and free shipping will be calculated automatically. This offer applies to standard shipping on internet orders only. For
Alaska &
Hawaii , standard UPS Ground shipping is $20.00. UPS Ground delivery does not guarantee delivery dates.
SHIPPING INFORMATION
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays).However, some orders will take 24-48 hours to process. Your order will be shipped via standard shipping unless you select an alternative shipping method. Once orders are shipped, they are generally received by the customer within 7 business days.
We will happily ship orders to all
US states and territories, APO/FPO addresses, and Canadian addresses. Orders shipped to APO/FPO, Alaska ,
Hawaii and US territories addresses will ship via USPS Priority Mail and cannot be expedited.
Standard Shipping - $7.95
Two Day Delivery - add $10.00
Next Day Delivery - add $20.00
RETURN POLICY
If you need to return an item, please note that all items must be returned in the condition that they were received.Returned merchandise must be unworn, unaltered, and unwashed, with all tags attached.
If the conditions above are met, and the item is in perfect re-sellable condition, you can return regular-priced merchandise within 14 days from the day you received the merchandise for a full refund, exchange, or store credit, minus the shipping charges.
We do not accept returns or exchanges on shoes that are scuffed, marked, or worn. In order to check the sizing of your shoes, try them on indoors on a carpeted surface so as not to blemish the soles. If you do not take this precaution when trying out your shoes, any damage, no matter how slight, will render your item no longer in re-sellable condition and thus cannot be returned.
Send your Return or Exchange to: NicoleMarie
32 Main St.
Concord, MA 01742 FINAL SALEITEMS
Final
Saleitems cannot be returned or exchanged. If we receive a returned Final Saleitem or items, the package will be returned to you and a customer service representative will notify you via email.You will not receive a refund.
THE FOLLOWING CATEGORIES ARE FINAL SALE:
SALEITEMS
Any item marked down 40% or more is considered a sale item. All sale items are Final Saleitems and cannot be returned or exchanged.
LINGERIE
All lingerie — bras and shapewear — are Final Saleitems and cannot be returned or exchanged.
JEWELRY
All jewelry sales are Final Saleitems and cannot be returned or exchanged.
If you believe that you have received defective merchandise or were shipped incorrect merchandise (style, size, color), you must notify us within 3 days of receiving the product to be eligible for a refund. There are no exceptions.
SIZE GUIDE
Sizing varies between designers.If you are familiar with a designer, please order the size you normally wear.Otherwise, follow the chart to determine your size:
Dresses
